Shipping policy

At Shopping Rewarded, we strive to deliver your orders quickly and reliably. This Shipping Policy outlines our procedures, costs, and estimated delivery times for all purchases made through shoppingrewarded.com.

Order Processing

  • Orders are usually processed within 1–3 business days (Monday–Friday, excluding public holidays).
  • Processing begins once payment is successfully received.
  • You will receive an order confirmation email when your order is placed and a shipping confirmation email with tracking details once it ships.

Shipping Costs

  • Free Standard Shipping for orders over $49.95 AUD, Australia-wide.
  • Orders under $49.95 AUD incur a flat-rate shipping fee of $9.95 AUD.
  • Any import duties, taxes, or customs fees for international shipments are the responsibility of the recipient (if applicable).

Shipping Methods & Carriers

We work with trusted Australian couriers to ensure safe delivery:

  • Australia Post
  • Aramex
  • Sendle
  • CouriersPlease

Estimated Delivery Times:

  • Standard Shipping: 5–10 business days
  • Express Shipping: 2–5 business days

Please note: Delivery times are estimates and may vary due to carrier delays, public holidays, or remote/rural locations.

Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • Tracking updates may take up to 24 hours to appear.
  • You can monitor your shipment using the tracking information provided.

Shipping Issues

If your order is lost, delayed, or damaged, please contact our customer support immediately:

  • Email: info@shoppingrewarded.com
  • Phone: +61 434 433 875

Please provide your order number, a description of the issue, and photos (if applicable). We will work with the carrier to resolve the issue or arrange a replacement or refund if necessary.

Shipping Restrictions

  • We currently ship Australia-wide.
  • We do not ship to PO boxes, APO/FPO addresses, or restricted regions, unless specified.
  • We reserve the right to cancel orders that cannot be delivered to the provided address.

Contact Us

For shipping inquiries or assistance:

  • Email: info@shoppingrewarded.com
  • Phone: +61 434 433 875